Frequently asked

What is Bina?

Two apps for solo personal trainers in Brunei who run their own client list without a gym's admin behind them: BinaFit for gym, strength, Hyrox, running and swimming coaching, and BinaLaga for combat sports. Each has its own trainer app and its own client portal — one place for your clients, your calendar and your payments instead of a group chat, a spreadsheet and a paper log.

What's the difference between BinaFit and BinaLaga?

They're separate products with separate logins, built around how each kind of coaching actually runs. BinaFit tracks goals, body composition and progress charts for gym/Hyrox/run/ swim clients. BinaLaga logs rounds, RPE and focus area instead of sets and reps, and adds a drill recommender that respects injuries, equipment on hand and days-to-fight. If you coach both, you register for both — there's no shared login between them yet.

Do my clients need to download an app?

No. Each client gets a link to their own portal — their note from you, their next session, their progress. No app store, no password to reset.

Is there a free trial?

14 days, full access, no card required. Everything unlocked from day one — you're not testing a stripped-down version.

What does it cost after the trial?

Three tiers, billed monthly, by active client count:

Starter — B$24/month, up to 15 clients
Growth — B$44/month, up to 40 clients
Established — B$74/month, unlimited clients

How do I pay?

Bank transfer — there's no card on file and no payment gateway taking a cut. You'll get a short reference code for each payment, which gets matched and confirmed by hand once it lands. Your own clients pay you the same way — bank transfer, with a reference code you confirm yourself from the trainer app.

What happens if a payment is late?

There's a 7-day grace period past your billing date before access pauses. Nothing is deleted — send the transfer and access resumes once it's confirmed.

Can I cancel anytime?

Yes. There's no contract and no card on file to begin with — simply stop paying and access ends at the end of the period you've already paid for. Message [email protected] if you'd also like your data removed at that point rather than left dormant.

Where is my clients' data stored?

On Cloudflare and Neon's infrastructure. Each trainer's data lives in its own isolated database — your clients' information is never in a shared table with another trainer's. See our Privacy Policy for the full detail.

Can other trainers see my clients?

No. There's no cross-trainer visibility in the product at all — each deployment is separate by design, not by a permission setting that could be misconfigured.

Who do I contact for help?

WhatsApp +673 839 6949 or email [email protected] — both go straight to a person, not a ticket queue.